It’s hard to think of a time when technology has played such a critical role in business success. In the last decade, the digitalisation trend has accelerated, with organisations across all sectors showing a greater willingness to adopt innovative new and emerging technologies.

Leading-edge IT support solutions have never been more accessible to smaller organisations. Once the preserve of large corporations with deep pockets, empowering enterprise software can now be attained via affordable cloud subscriptions, feature-rich business telephony is available with very little upfront cost and cloud-hosting makes granting remote access to workplace resources easier than ever before.

There is no longer any reason to defer your business’s digital transformation: today’s tech solutions require little capital commitment, offer instantaneous productivity benefits and can usually be implemented with next to zero service disruption. The difficulty lies in finding a committed technology partner who’ll help you plan, deploy and integrate best-fit solutions into your IT estate, while also maintaining the security and integrity of your existing tech assets.

For over a decade now JMV Solutions, has been doing just that for businesses across the southwest. From our main base in Newton Abbot, we help small to medium sized businesses in Exeter, and across Devon and Cornwall better manage, maintain and develop the IT systems, with a keen focus on data security, ROI and an exceptional end user experience. With experience across multiple sectors, we understand the importance of tailoring our approach to the unique set of commercial, regulatory and operational circumstances our clients find themselves in.

So what makes JMV Solutions different? What sets us apart in what can be a congested marketplace?

Premium IT support for an affordable, consolidated monthly fee

Our IT support packages cover all bases, from endpoint antivirus and backups to unlimited onsite support and even security awareness training. Available in 3 tiers – basic, premium and elite – our support offerings are designed to suit varying IT demands and start from just £29 /per user per month.

Downtime is costly, meaning post-incident support should be viewed as a safety net rather than the only line of defence. We place proactive maintenance coupled with our unwavering commitment to security best practice at the core of our support packages – we manage the system monitoring, updates and product licenses so that you can focus on running your business.

If an issue does arise you can be assured of a swift, affable response. We can offer advice over the phone, take command of your machines remotely or send out a technician to your location: whatever the problem, we’ll do everything we can to get it sorted in double quick time.

We live and breathe Cyber Security

Online security threats have never been more prevalent or pernicious. Combining years of cyber security experience with industry-recognised professional certifications, we understand how devastating cyber attacks can be, and we possess a wealth of knowledge on the technical instruments needed to prevent them.

From managed antivirus and firewall protections to email security tools, managed backups, end user training and more, in our IT support packages we offer a full suite of cyber security services designed to defend every corner of your digital estate from those seeking to exploit it.

Data security is crucial to organisations throughout Exeter in every sector, but we know that it can be a particularly onerous burden for those in highly regulated industries such as healthcare, finance and law. We work in close partnership with our clients to ensure the solutions we deploy and the services we deliver support compliance goals and abide by regulatory constraints.

We are business communication specialists

The way businesses communicate has changed irrevocably in recent years. With remote working more common than ever, and customers expecting multiple, always-available channels through which to contact your business, it’s vital to have the right tools in place to support seamless, reliable communication. For businesses located in remote corners of Exeter, Devon and Cornwall communication challenges are even greater, with fast, reliable business broadband a vital lifeline in terms of service and product delivery.

Microsoft 365 is the go-to workplace productivity suite, offering an unparallel range of tools and services designed to empower remote collaboration and streamline business processes. Our managed M365 offerings remove the burden of managing, configuring and securing your Microsoft 365 environment, allowing your business to enjoy this empowering set of tools while we take care of the admin.

Our cloud-hosted VoIP offering comes pre-loaded with call handling features, offers Microsoft 365 integration for enhanced productivity and requires no bulky, in-office PBX server. We can help you transition to futureproof VoIP telephony ahead of BT’s ISDN switch off expected in 2025.

We also offer a broad range of business broadband products, ranging from ADSL to full- fibre FTTP and even leased lines for the ultimate in high-speed, uncontested internet access. If your organisation is struggling with an unreliable, slow broadband connection, we can discuss your location-based options, and deploy a dependable broadband solution that satisfies your connectivity needs.

A people-first approach

Many IT support firms in Exeter focus on baseline commitments and contractual obligations while failing to deliver a warm, approachable and personable service. We aim to build enduring relationships with all our clients, built on trust, integrity and above all: friendliness.

Whether you’re calling us for advice, lodging a support ticket or you require a site visit, you can rest assured our team will approach your issue with tact, patience and that famous southwest ‘can-do’ attitude.

Why choose JMV Solutions?

Since 2012, JMV Solutions has provided IT Support for a wide range of small and medium sized businesses throughout Exeter, Devon and Cornwall. Our company is formed of a personable, friendly and expert team of IT and Security experts that have your best interests at heart. We protect your business, your valuable data, and help sustain your compliance requirements against a rapidly growing cyber threat. Contact us today to learn more.

IT Support